13/09/2016

Tackling Operational Challenges in Housing Associations

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Managing the day to day operations of a Housing Association is both demanding and time consuming for all those involved. Staff can lose time having to trawl through multiple different tools including email, spreadsheets and home-grown software, to find the information they need and there are financial implications too. Keeping track of maintenance projects and […]

ServiceNow
13/09/2016

Tackling Operational Challenges in Housing Associations

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Managing the day to day operations of a Housing Association is both demanding and time consuming for all those involved. Staff can lose time having to trawl through multiple different tools including email, spreadsheets and home-grown software, to find the information they need and there are financial implications too. Keeping track of maintenance projects and […]

ServiceNow
23/06/2016

Bridging the Gap

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Bridging the housing association service gap Managing onsite and remote teams is no easy task. Answering tenant requests and tasking maintenance workers across multiple sites is a costly and laborious conundrum — and it never ends. If you’re using fragmented software, like email and spreadsheets, keeping track of everything, and everyone, can make service desk […]

Uncategorized
16/05/2016

How ServiceNow can support and empower tenants

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Help empower your employees and provide better customer service support to your tenants with an ITSM solution The latest highly capable and cost effective IT Service Management tools are opening up new methods for Housing Associations to manage their daily activities in more efficient ways. Managing a Housing Association’s day-to-day operations is a time consuming [...]
ServiceNow