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Only 43% of Enterprises on average realise the potential of their businesses’ technology according to a survey by Gartner. ServiceNow allows SMEs to deliver enterprise service management across entire organisations but do you know how to leverage the full extent of its capabilities and unlock the remaining 57 per cent? For many SMEs the thought […]
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Although computer technologies have simplified our lives and streamlined our businesses, the systems themselves can still be a challenge. With any technical product, be it hardware or software, a lot can go wrong, including security, the network, systems updates, the actual machine itself or the program behind it etc. A key challenge, particularly for small […]
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When it comes to IT there are a number of ways to do more with less which all companies can do to ensure they get the best value for money from their team. Here’s our top 5 resolutions for IT professionals in 2016: Forget using Email A big source of pain for organisations is one […]
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ServiceNow’s Geneva upgrade has gone live and it promises to bring many benefits to all users of the platform. As a trusted ServiceNow partner, Technosys is able to support SMEs and mid-market companies in upgrading to Geneva. Our expert consultants are on hand to help all our clients achieve the complete added-value this new release […]
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The reasons for contacting the IT department are usually fairly simple – needing something fixed, needing some other form of help or wanting something new. Consequently, the IT service management (ITSM) field has developed over the years into a solution which is adept at putting in place processes to address enquiries with speed, efficiency and […]
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IT can be one of the biggest time sinks a company faces and for many SMBs it can also be a costly undertaking when staffing levels are restricted. PCs, mobile devices, business applications and Cloud-based ITSM can all improve efficiency and productivity and help level the playing field against large enterprise operations. However, small and […]
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Unnecessary administration tasks could be stopping your employees from contributing effectively to the business. A survey from leading IT solutions provider ServiceNow has found that 9 out of 10 managers are spending time outside of their core job roles with tasks including providing status updates, filling out forms, requesting support or updating spreadsheets. More worryingly, […]
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Using an IT Cloud solution is an easy way for SMB and mid-sized enterprises to meet their IT requirements when they don’t have the expertise or budget available to their larger counterparts. Industry analysists Gartner are also predicting spending in this market space is going to rise at a faster rate than overall enterprise IT […]
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Enterprise IT cloud company ServiceNow has released ServiceNow Express – a new easy-to-use cloud-based IT service management solution (ITSM). IT Managers and their teams often rely on email, spreadsheets and bespoke solutions to manage their day to day processes, whether it’s resetting passwords or solving system and network issues. With no visibility of progress, these […]
